Refund policy

Return & Refund Policy

At SwiftClick, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.
  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

Some items may not be eligible for return, including:

  • Used or damaged items not due to our error
  • Items returned after the 30-day return period

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved, your refund will be processed to your original payment method. Please allow 5–10 business days for the refund to appear on your account, depending on your payment provider.

Exchanges

If you received a defective or damaged product, please contact us and we will gladly arrange a replacement or exchange.

Return Shipping

Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Email: support@swiftclick.store